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Patient Information

Patient Portal

Instruction forms to create your Raleigh Dermatology FollowMyHealth portal account can be found below. You will receive an email invitation to join the patient portal to the email you provided our office. You must create an account by using this invitation only. Once you have created your account, you can use the patient portal button on our website to access your FollowMyHealth patient record.



What you can do with the Patient Portal . . .

1.  Address or Insurance Change?
You can update it.

2.  Need to pay a bill?
You can do it online.

3.  Want an appointment?
Send us a request.

4.  What were your last visit results?
Review your medical records.

5.  Need more medications?
Send us a refill request.

6.  Got questions?
Ask the nurse, billing & insurance department.

7.  So how do you do it quickly and securely?
Join our Patient Portal!

Office Hours

  • Monday, Tuesday, Wednesday: 8:00am to 5:00pm (Closed for lunch from 12:00pm – 1:30pm)
  • Thursday: 8:00am to 5:00pm (Closed for lunch from 1:00pm to 2:30pm)
  • Friday: 8:00am to 12:00pm

Patient Forms

To save time on the day of your appointment, please fill out these forms and bring them with you:

New Patient Forms

Established Patient Forms

Update only if you have not been seen within the last 3 months.

Authorization Forms

Patient Instructions

Insurance Information

  • Advantra Freedom – Takes over for Medicare
  • Aetna Medicare
  • Assurant Health – Only if PHCS or MedCost is on card
  • BCBS Federal
  • BCBS State of NC
  • BCBS out of state
  • BeechStreet – Must call to verify benefits and see if we’re in network
  • Benefit Planners
  • Blue Medicare PPO and HMO plans
  • Coventry
  • Empire Plan (BCBS)
  • Evercare Medicare Advantage plans (PPO and HMO)
  • Evergreen Medicare Advantage plans (PPO and HMO)
  • Golden Rule – Only if associated w/ United HealthCare
  • Great West
  • GWH (Cigna) – Must have GWH on card; Takes over for Great West Ins.
  • Humana ChoiceCare
  • Humana Gold Choice
  • Mail Handlers (Coventry)
  • MedCost Preferred
  • Medica
  • Medicare
  • Medicare Advantage Programs – PPO and HMO
  • Medicare Railroad
  • Medicare supplemental – PPO and HMO
  • MPA- Medical Partners of America
  • Multiplan – Includes various insurance plans, including Cigna (out of network benefits)
  • NPPN
  • OneNet – Only if associated w/ United HealthCare
  • Oxford Health – Only if associated w/ United HealthCare Choice Plus Network
  • PHCS- Private Healthcare System
  • Pyramid – Takes over for Medicare
  • Secure Horizons – HMO Plans need to have Authorization
  • Security Choice Classic – Only if card says “A Medicare Advantage Private Fee For Service Plan”
  • Sterling Option 1 – Only if PPO plan; No HMO plans
  • UMR
  • Unicare – Only if card says “A Medicare Advantage Private Fee For Service Plan”
  • United HealthCare
  • Cigna – HMO and PPO
  • Aetna – HMO and PPO
  • Medicare Complete – HMO and PPO
  • Wellpath – HMO and PPO

Insurance Not Accepted

  • Humana one
  • Tricare
  • Duke Select (Wellpath)
  • NC Health Choice
  • Medicaid
  • Aetna Medicare Advantage Prime
  • Humana Gold Plus
  • Coventry-Duke Basic, Duke Select, Duke HMO
  • BCBS Blue Value
  • Cigna- Network HMO, POS, Local Plus

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American Society for Laser Medicine & Surgery, Inc. American Academy of Cosmetic Surgery American Society for Mohs Surgery American Society for Dermatologic Surgery North Carolina Dermatology Association North Carolina Medical Society