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Patient Information

What you can do with the Patient Portal . . .

1.  Address or Insurance Change?
          You can update it.

2.  Need to pay a bill?
           You can do it online.

3.  Want an appointment?
           Send us a request.

4.  What were your last visit results?
           Review your medical records.

5.  Need more medications?
           Send us a refill request.

6.  Got questions?
           Ask the nurse, billing & insurance department.

7.  So how do you do it quickly and securely?
           Join our Patient Portal!

Office Hours

  • Monday, Tuesday, Wednesday: 8:00am to 5:00pm (Closed for lunch from 12:00pm – 1:30pm)
  • Thursday: 8:00am to 5:00pm (Closed for lunch from 1:00pm to 2:30pm)
  • Friday: 8:00am to 12:00pm

Patient Forms

To save time on the day of your appointment, please fill out these forms and bring them with you:

New Patient Forms

Authorization Forms

Patient Instructions

Insurance Information

  • Advantra Freedom – Takes over for Medicare
  • Aetna Medicare
  • Assurant Health – Only if PHCS or MedCost is on card
  • BCBS Federal
  • BCBS State of NC
  • BCBS out of state
  • BeechStreet – Must call to verify benefits and see if we’re in network
  • Benefit Planners
  • Blue Medicare PPO
  • PPO and HMO plans
  • Coventry – Bought out First Health
  • Definity Health – Only if associated w/ United HealthCare
  • Empire Plan (BCBS)
  • Evercare
  • Medicare Advantage plans (PPO and HMO)
  • Evergreen
  • Medicare Advantage plans (PPO and HMO)
  • Golden Rule – Only if associated w/ United HealthCare
  • Great West
  • GWH (Cigna) – Must have GWH on card; Takes over for Great West Ins.
  • Humana ChoiceCare
  • Humana Gold Choice
  • Mamsi – Only if associated w/ United HealthCare
  • Mail Handlers (Coventry)
  • MedCost Preferred
  • Medica
  • Medicare
  • Medicare Advantage Programs – PPO and HMO
  • Medicare Railroad
  • Medicare supplemental – PPO and HMO
  • MPA- Medical Partners of America
  • Multiplan – Includes various insurance plans, including Cigna (out of network benefits)
  • NPPN
  • OneNet – Only if associated w/ United HealthCare
  • Oxford Health – Only if associated w/ United HealthCare Choice Plus Network
  • PHCS- Private Healthcare System
  • Principal PPO
  • Pyramid – Takes over for Medicare
  • Secure Horizons – HMO Plans need to have Authorization
  • Security Choice Classic – Only if card says “A Medicare Advantage Private Fee For Service Plan”
  • Sterling Option 1 – Only if PPO plan; No HMO plans
  • UMR
  • Unicare – Only if card says “A Medicare Advantage Private Fee For Service Plan”
  • United HealthCare
  • Cigna – HMO and PPO
  • Aetna – HMO and PPO
  • Medicare Complete – HMO and PPO
  • Wellpath – HMO and PPO

Insurance Not Accepted

  • Humana one
  • Tricare
  • Duke Select (Wellpath)
  • NC Health Choice
  • Medicaid -  Some HMO plans

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American Society for Laser Medicine & Surgery, Inc. American Academy of Cosmetic Surgery American Society for Mohs Surgery American Society for Dermatologic Surgery North Carolina Dermatology Association North Carolina Medical Society